Transparency is important.

Jenelle is paneled with and able to bill a variety of insurance companies. The cost of services while using your insurance benefits varies, based on your specific plan. If your insurance carrier does not cover your services, you choose to forego the use of your insurance benefits, and/or Jenelle is out of network with your insurance carrier, a self-pay fee of $150 is offered.

Payments are accepted by credit card, debit card, and HSA/FSA cards.

All professional services rendered are charged to the patient and are due at the time of service. If you are using insurance, there are some cases when the exact insurance benefits cannot be determined until the insurance company receives the claim and the claim is adjudicated. It is ultimately your responsibility to know your insurance benefits before receiving services. Your health insurance will only pay for services determined to be necessary, so while every effort will be made to get all treatment authorized, insurance companies do occasionally deny coverage. If coverage is denied, you agree to be personally responsible for payment. Clients are held responsible for all outstanding fees. At some point, it may be necessary to increase fees or change insurance coverage options. In this event, you will be provided with reasonable notice prior to any change in your fees or insurance coverage, and give you the opportunity to choose to continue with, or stop services.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who do not have insurance, or who are not using insurance, an estimate of the bill for healthcare items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency services. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before receiving services. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call (800) 985-3059.